Service Commitment:

1．When the product is delivered to the user's site, our company will appoint technical personnel to participate in technical disclosure, installation guidance, personnel training, acceptance testing and commissioning in accordance with the requirements of the user.

2. Our company will provide free maintenance service for the product within the warranty period.

3. Upon the expiration of the warranty, our company will continue to provide lifelong service and will provide preferential spare parts for long term.

4. Our company will provide lifetime consulting services free of charge and propose timely solutions to user problems.

5. Our company will establish user profiles, develop user quality tracking information card and perform user visits quarterly.

Quality Commitment:

Our Company pledges that, all the devices supplied are brand new, which adopt the advanced and mature technical merit, and have excellent quality. In addition, our company has also made the commitments as follows:

1. Provide products satisfying the design criteria and inspection standards in strict accordance with the requirements of the contract, technical agreement and drawings.

2. Provide lifetime service in accordance with the standards as stipulated in the after-sales service commitment during the use process.



Customer service phone：0312-3917283

Fax: 0312-3917281

E-mail: itrtdq@163.com